News – National Airlines Council of Canada

Aug 15, 2022 • NACC in the News

August 15, 2022, National Post – Airlines push back against incoming passenger refund requirements

Click here for original article OTTAWA – Canada’s airlines say new rules forcing them to refund or rebook passengers, even when delays and cancellations are outside their control, are unfair, especially as the industry struggles. The Liberal’s bill of rights for air travel came into force in 2019, requiring airlines to rebook or refund passengers […]

Jul 20, 2022 • News Releases

National Airlines Council of Canada Announces New Executive Appointments

Ottawa, July 20, 2022 – The National Airlines Council of Canada (NACC) is pleased to announce the appointment of its new President and CEO, Mr. Jeff Morrison. NACC is also pleased to announce the promotion of Ms. Suzanne Acton-Gervais to the position of Vice President, Stakeholder Relations and Regulatory Affairs. As the world emerges from […]

A spokesperson for Minister for Women Marci Ien told The Hill Times that the Liberal government's task force to address passport processing delays—of which she is co-chair—is working 'day in and day out' to resolve issues. The Hill Times photograph by Andrew Meade

Jul 11, 2022 • NACC in the News

July 11, 2022, The Hill Times – Travel and tourism advocates call for changes to ArriveCAN app as busy summer months set in

The Hill Times article is viewable here With chaos plaguing Canada’s airports, advocacy organizations are urging the federal government to either improve or completely ditch an app intended to facilitate travel, which they criticize as adding to excessive delays for travellers. “The ArriveCAN app is causing quite a bit of grief,” said Wendy Paradis, president […]

Jul 6, 2022 • NACC in the News

July 6, 2022, Toronto Star – Ditch the ArriveCan app and let the tourists flow in, travel industry urges

Click here for Toronto Star article At the height of the COVID-19 pandemic, travel restrictions and vaccine passports made sense. Now, say a growing chorus voices in the Canadian travel industry, they no longer do. Instead, they’re contributing to chaos at airports across the country, and leaving Canada out of step with the rest of […]

Jun 14, 2022 • News Releases

Canada’s Major Airlines Respond to Changes to Vaccination Requirements Impacting Air Travel

Ottawa, June 14, 2022 – Suzanne Acton-Gervais, Interim President and CEO of the National Airlines Council of Canada, which represents Canada’s largest air carriers (Air Canada, Air Transat, Jazz Aviation LP and WestJet) issued the following statement concerning changes by the Government of Canada to vaccination requirements impacting air travel: “Canada’s major airlines view today’s […]

Jun 1, 2022 • NACC in the News

June 1, 2022, CTV News – Tourism leaders call to end border measures

Click here to play the video (Suzanne Acton-Gervais begins at 3 mins, 5 secs)

Jun 1, 2022 • NACC in the News

June 1, 2022, Financial Post – Canada’s Flair Airlines keeps license after meeting country’s ownership rules

Original article is available here Canada’s Flair Airlines meets the country’s ownership rules, the Canadian Transportation Agency (CTA) said on Wednesday, ending uncertainty over whether the budget airline can continue to fly. The agency, which ensures Canada’s carriers are majority-controlled by Canadians, questioned in March whether Alberta-based Flair met the country’s ownership requirements because of […]

Apr 19, 2022 • News Releases

Canada’s Major Airlines Respond to Exemption Request made by Flair Airlines

OTTAWA, April 19, 2022 – Suzanne Acton-Gervais, Interim President and CEO of the National Airlines Council of Canada, which represents Canada’s largest air carriers (Air Canada, Air Transat, Jazz Aviation LP and WestJet) and John McKenna, President and CEO of the Air Transport Association of Canada, which represents Canadian carriers of all categories and flight […]

Apr 1, 2022 • News Releases

Pre-Departure Testing Requirements Lifted for Fully-Vaccinated Travellers Starts Today

Ottawa, April 1, 2022 – Suzanne Acton-Gervais, Interim President and CEO of the National Airlines Council of Canada, which represents Canada’s largest air carriers (Air Canada, Air Transat, Jazz Aviation LP and WestJet), issued the following statement today concerning the coming-into-effect of the Government of Canada’s lifting of pre-departure testing requirements for vaccinated travellers to […]

Mar 17, 2022 • News Releases

Canada’s Major Airlines Welcome Federal Government’s Decision to End Pre-Departure Testing for Fully Vaccinated Travellers

Ottawa, March 17, 2022 – Suzanne Acton-Gervais, Interim President and CEO of the National Airlines Council of Canada, which represents Canada’s largest air carriers (Air Canada, Air Transat, Jazz Aviation LP and WestJet), issued the following statement today concerning the Government of Canada’s announcement that it will remove pre-departure testing requirements for vaccinated travellers to […]