OTTAWA, October 15, 2015 – The National Airlines Council of Canada (NACC), the industry trade association representing Canada’s largest passenger airlines, is reminding customers to be on alert for scammers posing as trusted airlines to obtain sensitive personal information such as credit card or bank account numbers.

Scams typically involve an unsolicited email or telephone call appearing to be legitimate but in reality is designed to trick the individual into providing various elements of personal information, sometimes by offering prizes and discounts.

It is important to note that NACC airlines (Air Canada, Air Transat, Jazz and WestJet) do not use any form of telephone solicitation or promotion nor do they seek to obtain personal information via email. Customers should avoid clicking on any links or attachments of suspicious emails.

The NACC also encourages anyone who receives emails or telephone calls they believe to be fraudulent to file a report with the National Do Not Call List and the Canadian Anti-Fraud Centre.

More useful information on fraudulent vacation offers can be found here.

About the National Airlines Council of Canada

The National Airlines Council of Canada (NACC) is the trade association representing Canada’s largest national and international passenger air carriers: Air Canada, Air Transat, Jazz Aviation LP and WestJet. We promote safe, sustainable and competitive air travel through the development of policies, regulations and legislation that foster a world-class transportation system. Collectively, our member airlines carry over 50 million passengers annually, directly employ 46,000 people and create over 260,000 jobs.


For further information, please contact:

Marc-André O’Rourke, Executive Director
National Airlines Council of Canada
Tel.: 613-231-7223
[email protected]